Frequently Asked Questions

Countertops

What services do you provide?

We offer professional fabrication and installation of granite, marble, quartzite, and quartz countertops.  We also offer installation of flooring, showers, tub surrounds, and backsplashes.

Which countertop material is best/what are the pros and cons of granite/marble/quartz/quartzite?

GRANITE

PROS:

  • PRICE:  Lowest starting price at around $13/SF for material.
  • MAINTENANCE:  Durable with a Mohs scale of hardness around 6-7 and low maintenance-we seal when we install and it only requires sealing at least 1x/year.
  • ONE OF A KIND:  Every slab is unique and is beautiful the way nature made it.
  • HEAT:  Resistant to heat (note that you may need to apply more sealer to areas where hot pots/pans are placed).

CONS:

  • APPEARANCE:  May be too busy for some people’s tastes and not as many light colors nor are there white options with veining.

MARBLE

PROS:

  • BEAUTY:  Classic and timeless, marble has been sought after and used throughout the ages for its depth, unique patterns, and range.
  • HEAT:  Resistant to heat (note that you may need to apply more sealer to areas where hot pots/pans are placed).

CONS:

  • MAINTENANCE/UPKEEP:  Marble is a softer stone typically rating between 3-5 on the Mohs scale of hardness.  It is more prone to staining/scratching, chipping, and etching.  If you are a fan of coffee, and wine, or do a lot of cooking or entertaining, this might not be the countertop for you.

QUARTZITE

PROS:

  • COLORS:  Quartzite is a natural stone and comes in so many colors!  Each slab is one of a kind and some colors resemble marble.
  • MAINTENANCE:  Durable with Mohs hardness scale around 7 and low maintenance-we seal when we install and it requires sealing at least 1x/year.
  • HEAT:  Resistant to heat (note that you may need to apply more sealer to areas where hot pots/pans are placed).

CONS:

  • PRICE:  Quartzite is a higher-end material typically starting at $50/SF and is also more costly to fabricate as proper fabrication takes more time and special equipment.

QUARTZ

PROS:

  • DURABILITY:  On the Mohs scale of hardness, (10 being the hardest/most scratch resistant), quartz is rated 7-8 out of 10.  It’s the most stain resistant out of the countertop options we offer!
  • MAINTENANCE:  No sealing required!
  • WARRANTY:  Manufacturers are so confident in the durability of quartz countertops that most offer generous warranties.  Please note that warranties do not extend to honed/matte quartz surfaces at this time.
  • DESIGN:  There are so many options to choose from and you can get the look of a marble without having to worry about the maintenance of it.
  •  

CONS:

  • APPEARANCE:  Quartz is beautiful but it will never match the full depth of natural stone being that it is man-made.
  • PRICE:  Quartz typically starts around $25/SF and can go as high as $100/SF for material with marble looks being on the higher end of the spectrum.

How far are you out on booking installations?

For countertops, typically within 2-2.5 weeks from the time of deposit.

How long does countertop installation take?

We can typically install around 100SF on average per crew each day whether that’s a single job or multiple:  Jobs are scheduled as either an AM or PM slot.

What countertop material is best for use in an outdoor kitchen?

Granite.  Granite will hold up best.  The resins in Quartz will yellow over time with prolonged exposure to the sun’s UV rays so we do not advise it for outdoor use.

How much does material cost on average?

  • Granite:  $13/SF-$100+/SF
  • Marble:  $20/SF-$100+/SF
  • Quartzite:  $50/SF-$100+/SF
  • Quartz:  $25/SF-$100/SF

What’s your process?

Our showroom is open to all and we advise you to bring a basic diagram with dimensions in inches and pictures of your space so we can help you with an initial consultation and give you a quote.  We also are happy to come to your home and do a free measure to quote you,  but ask that you stop by the showroom to make a material selection so we know what to quote you on.  To move forward, we require a deposit to secure material and get you on the template schedule.  We typically schedule templates for 2 days in advance.  After template, it takes around 2 business days to update, then you will be sent a form to review and approve prior to us cutting anything.  Once we get this back, we’ll schedule install and start fabrication which takes between 10-14 business days.  Install takes a day in most cases and payment is due upon completion of install.

Do you carry anything in stock?

Yes, we have a great selection of natural stone and quartz that we keep in stock at all times.  Some colors are staples and others are limited quantities.

Do you have remnants?

Yes, we have tons!  Remnants are smaller leftover scraps (usually 3-5’ length) that are sold as is, by the piece at a discounted rate.  Great for smaller projects!

Who do you sell to?  Do I have to make an appointment/be working with a contractor or designer to buy from you?

We sell to anyone who’s looking to buy!  If you are working with a contractor/designer we are happy to coordinate and work with you in whatever capacity we can assist with.

What should I use to clean my natural stone countertops?

We recommend using a dish soap or a natural stone cleaner. Stay away from any acidic cleaners as it will eat away at the sealant.

What Quartz manufacturer’s brands do you carry?

Cambria, Vicostone, MSI, Caesarstone, Silestone/Cosentino, Daltile, Kiva, KLZ, and many more!

Flooring

What services do you provide?

We offer professional installation of flooring, showers, tub surrounds, and backsplashes.  We also offer professional fabrication and installation of granite, marble, quartzite, and quartz countertops.

Who do you sell to?  Do I have to make an appointment/be working with a contractor or designer to buy from you?

We sell to anyone who’s looking to buy!  If you are working with a contractor/designer we are happy to coordinate and work with you in whatever capacity we can assist with.

What are your business hours and what’s your location?

Monday – Friday 9-6 and Saturday 10-4.  Please note that Saturday’s are our busiest days so you may not get as much one on one time as you would another day.  Our address is 2800 W Division St. Arlington, TX 76012.  We’re close to the Division and Bowen intersection by QT.

Do you sub out your installers or do they work directly for you?

Our installers work directly for us and most have been with us for 5+ years.  They are very hardworking guys and take a lot of pride in their trade.

What’s your process?

Please come to our showroom to narrow down options and you can check out samples for a few days to take to your own home to see how they look in your space.  We offer free measures in order to give you a broken down quote based on what you’ve selected.  We will also check stock after we have measured to see if the manufacturer has enough material for your project or if there is a lead time.  We require a deposit to order material and will book your install after we have confirmed an ETA for your materials.  Installations may take a single day or a few weeks depending on the scale of your project.

What’s the best way for me to try to match existing flooring?

Bring a piece of it to the showroom and compare it next to what we have.  If you have any information on the manufacturer that’s great but things get discontinued and it sometimes is a dead end and isn’t feasible to find a perfect match.

Do you carry anything in stock?

All products are special order and may take a few days to receive to several weeks or even months depending on stock availability with the manufacturer.

Can I return any leftover materials?

All our materials are special order and per the manufacturer, are non returnable.

How much does material cost on average?

  • Ceramic/porcelain tile:  $3-15/SF average
  • Glass tile $20+/SF
  • Natural stone tile $15/SF-$100+/SF
  • Engineered wood $4-$12/SF
  • Luxury vinyl plank $3-$12/SF
  • Carpet $3-$9/SF

What’s the most expensive flooring to install and your least expensive?

The least expensive for material and labor is carpet and the most expensive is tile.

Can I supply the material and have you install it?

For the most part we will not install material not purchased from us as we are unable to warrant it nor can we be held responsible/liable for it should there be issues with the product.

How far are you out on booking installations?

It is dependent on the lead time of your material.  But once we know when it will be in we’ll do our best to get you installed as soon as possible or at a time that works best for you.

Schedule An In-Store Appointment!